FREQUENTLY ASKED QUESTIONS

Some of the questions you have may be answered below. If you can’t find the answer you’re looking for, feel free to email us at hello@thewildswim.com

DOMESTIC ORDERS – WITHIN AUSTRALIA

FREE EXPRESS SHIPPING FOR ALL DOMESTIC ORDERS OVER $200.
$11.95
STANDARD shipping for all domestic orders under $200.
$16.95 EXPRESS shipping for all domestic orders under $200.

INTERNATIONAL ORDERS

USA: Standard Delivery: $14.95. Express Delivery: $29.95.
FREE STANDARD SHIPPING FOR ALL US ORDERS OVER $200

New Zealand: Standard Delivery: $12.95. Express Delivery: $24.95.
FREE STANDARD SHIPPING FOR ALL NZ ORDERS OVER $200

Rest Of The World: Standard Delivery: $19.95. Express Delivery: $29.95.

* Shipping prices shown here in AUD

DOMESTIC ORDERS – WITHIN AUSTRALIA

Standard Delivery: Please allow 2-5 business days for your order to be delivered to metro areas, and 5-9 business days for rural areas.

Express Delivery: Please allow 1-3 business days for your order to be delivered to metro areas (within the Auspost express post network), and 2-5 business days for rural areas (that are outside of the express post network).

INTERNATIONAL ORDERS

USA: Standard Delivery: 6-12 Business Days. Express Delivery: 3-6 Business Days.
NZ:
 Standard Delivery: 10-19 Business Days. Express Delivery: 3-6 Business Days.
Rest Of The World: Standard Delivery: 18-25 business days. Express Delivery: 4-8 Business Days.

Please allow 1 business day for your order to be packed and dispatched. You can track your order with the tracking number you received in your shipping confirmation email.

All payments are made in Australian Dollars (AUD). Any currency conversion will be handled by your financial institution. Please contact your financial institution with any further questions.

If you aren’t in love with your pieces as much as you thought you would, we are more than happy to offer a refund. We currently do not offer exchanges.

Please read our returns policy here.

For full measurements, please have a look at our size guide here.

If you have any questions regarding the size of a specific swimsuit, please email us at hello@thewildswim.com.